Privacy Policy

Your Privacy Matters to Us

At felanorivuthqa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial planning services.

We handle your information with the highest standards of care and compliance with UK data protection laws

Information We Collect

We collect information necessary to provide our financial planning services effectively

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to planning consultations and goal setting
• • Communication records from our consultations and correspondence
• • Website usage data and preferences to improve our online services

How We Use Your Information

Your personal information is used solely for legitimate business purposes related to our financial planning services

• • Providing personalized financial planning consultations and ongoing support
• • Communicating with you about your subscription and scheduled appointments
• • Improving our services based on your feedback and requirements
• • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following lawful grounds under UK GDPR

Primary legal basis: We process your data on the basis of consent and legitimate interest for service provision

Data Sharing and Third Parties

We only share your personal information when necessary and with appropriate safeguards in place

• • With trusted service providers who assist in delivering our financial planning services
• • When required by law or regulatory authorities for compliance purposes
• • With your explicit consent for specific purposes you have authorized

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security assessments.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information

• • Right to access your personal data and understand how it's being processed
• • Right to correct inaccurate or incomplete personal information
• • Right to request deletion of your personal data in certain circumstances
• • Right to receive your personal data in a portable format
• • Right to object to processing based on legitimate interests

Cookies and Website Data

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content.

Please refer to our Cookie Policy for detailed information about our cookie practices

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Typically, client data is retained for seven years following the end of our service relationship.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.

Contact Us

For questions about this Privacy Policy or your personal data, please contact us at contact@felanorivuthqa.com or +44 14 829 350